Help Desk

 Dealer Ratings

 
When making a big-ticket purchase, you want to arm yourself with as much valuable information as possible, including customer reviews. Knowing that other people had a great experience or trust a certain car dealership can make the experience of buying a vehicle less stressful and more enjoyable. That’s where the Mobials Reviewsii program comes in handy and can help point you towards, or away from, a particular dealership.  

How does it work?

When viewing a vehicle ad, you’ll see a green star rating system below the car dealership’s logo, whether it’s in the search results, on the ad itself, or on the poster’s other ads page.  This will display that dealership’s current rating from 1 star to 5 stars, and show you the number of reviews that people have submitted.  The more stars you see, the better the rating!  When you click on the stars, a popup displays all of the ratings and reviews for that particular dealership. You can even refine your search to show only those ads which have dealer ratings. Great feedback, right at your fingertips!

People who wish to leave a review will need to verify their identity, confirm that they are not associated with any competing business, and agree to the Terms and Conditions. This verification process prevents competitors from posting negative reviews, making them more authentic and trustworthy. The review process is entirely handled by Mobials/ Reviewsii, a neutral third party.

What are the benefits for dealers?

The largest benefit is building strong consumer trust while offering potential customers the information they seek. It’s a great tool to help drive your business with positive word-of-mouth referrals, which will boost your reputation, increase your inventory, and therefore your revenue!
     
    • Dealers who currently use the Mobials/ Reviewsii service can display their dealer reviews on Kijiji
    • Dealers using the Mobials/ Reviewsii service can differentiate their listings from those of other dealers/sellers
    • Dealers can give Kijiji users access to reviews that are associated with their dealership, providing transparency and a better sense of the type of dealership that they’re dealing with
    • Dealers who are already registered with Mobials/ Reviewsii do not need to re-register
    • Dealers who wish to display ratings on their ads can consult their Kijiji Sales Representative for a referral to Mobials/ Reviewsii
    • This feature is not currently available in the Kijiji app