🛡️ How to Protect Your Dealer Central Account

Keeping your Dealer Central account secure is essential to protecting your business. Online fraudsters often attempt to trick users into revealing personal or account information through phishing or spoofing.

  • Phishing refers to fraudulent messages that attempt to obtain sensitive data such as login credentials or payment details.
  • Spoofing involves creating fake websites or emails that mimic legitimate companies to deceive users into sharing information.

Most phishing attempts appear as emails or web pages that look genuine but are designed to steal your information. Here’s how to identify and avoid them:


⚠️ Common Signs of a Phishing Attempt
1. Urgent or Alarmist Messages

Fraudsters often use fear or excitement to pressure you into acting quickly.
Examples include:

  • “Your account has been disabled. Reset your password immediately or it will be deleted.”
  • “You’ve qualified for a special offer! Confirm your account details now to claim your reward.”

If an email demands immediate action, take a moment to verify it before responding.


2. Requests for Confidential Information

Legitimate Kijiji teams will never ask for your password, bank details, or credit card information by email.
If you receive such a request, it is a clear sign of a phishing attempt.


3. Poor Spelling, Grammar, or Unusual Wording

Many fraudulent emails contain awkward phrasing, spelling mistakes, or odd grammar. These are strong indicators that the message is not from a professional organization.


4. Suspicious Email Addresses

Official Kijiji emails are always sent from one of the following domains:

  • @kijiji.ca
  • @marketing.kijiji.ca
  • @kijijileads.com

Be cautious of emails sent from addresses like kijijisupport@hotmail.com or security@kijiji.support.ca — these are not legitimate Kijiji domains.


🔒 How to Spot a Spoof Website

Always verify the website’s URL before entering your login credentials:

If you see anything unusual — such as missing the “s” in “https://”, or extra words before “kijiji.ca” (e.g., kijiji.ca.spoof.com) — do not click or enter your information.

Look for the lock icon 🔒 next to the URL in your browser, which indicates a secure connection.

When in doubt, hover your cursor over links in emails to preview the actual web address before clicking. The true destination will appear near your cursor or at the bottom of your screen. If it doesn’t match an official Kijiji domain, do not click it.


🧭 If You’re Unsure

If you receive a suspicious email or notice unusual activity in your account:

  • Do not click any links or download attachments.
  • Report the message by contacting our Kijiji Dealer Central Support team directly.
    Our agents can confirm whether the communication is legitimate and help secure your account if needed.
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