Clearing Cookies and Cache

Browsers store information from websites in the form of cookies and a cache. This stored information helps web pages you’ve already visited load faster, and remembers your personalized selections between visits (e.g., language preferences). Sometimes this stored information can cause interference. If your browser is up to date and you’re still having trouble, try clearing your cookies and cache.

Please follow the steps for your specific browser below:

 

Google Chrome

1Click on the 3-dot menu in the top right corner of the Google Chrome window.
2Select More Tools.
3Select Clear Browsing Data.
4Make sure that you’re in the Advanced section of the menu, then check Cookies and Other Site Data and Cached Images and Files.
To avoid erasing any auto-filled passwords, make sure that Passwords and Autofill form data are unchecked.
5Click Clear Data.
6Close Google Chrome and restart your browser before trying Kijiji Autos again.
 

For more information, click here.

 

Mozilla Firefox

1Click the 3-line menu in the top right corner of the Firefox window.
2Select Library, followed by History.
3Click Clear Recent History.
4Change the Time range to clear menu to Everything.
5Make sure that only Cookies and Cache are selected.
6Click Clear Now.
6Close Firefox completely and restart before trying Kijiji Autos again.
 

For more information, click here.

 

Safari

1Click on the Safari menu in the top left corner of your screen.
2Select Preferences, then Privacy.
3Click on Manage Website Data.
4Find Kijiji.ca in your list and select it.
5Click Remove.
6Click Done.
6Close Safari and restart your browser before trying Kijiji Autos again.
 

For more information, click here.

 

Edge

1Click on the 3-line menu in the top right corner of the Edge window.
2Select History, then Clear All History.
3Make sure that only Cookies and Cache are selected.
4Click Clear.
5Close Edge and restart your browser before trying Kijiji Autos again.
 

For more information, click here.

 

Internet Explorer

For step by step instructions, check which version of IE you’re currently using and then follow the instructions for your version here.

Note: Although we don’t recommend it for all occasions, some browser issues can be bypassed by using the private browsing mode. To open a private window, click on your browser’s menu and select New Private Window. In Chrome, it’s called a New Incognito Window. If you’re using Edge, it’s a New InPrivate Window.