Browsers store information from websites in the form of cookies and a cache. This stored information helps web pages you’ve already visited load faster, and remembers your personalized selections between visits (e.g., language preferences). Sometimes this stored information can cause interference. If your browser is up to date and you’re still having trouble, try clearing your cookies and cache.
Please follow the steps for your specific browser below:
Google Chrome
| 1 | Click on the 3-dot menu in the top right corner of the Google Chrome window. |
| 3 | Select Clear Browsing Data. |
| 4 | Make sure that you’re in the Advanced section of the menu, then check Cookies and Other Site Data and Cached Images and Files.
To avoid erasing any auto-filled passwords, make sure that Passwords and Autofill form data are unchecked. |
| 6 | Close Google Chrome and restart your browser before trying Kijiji Autos again. |
For more information, click here.
Mozilla Firefox
| 1 | Click the 3-line menu in the top right corner of the Firefox window. |
| 2 | Select Library, followed by History. |
| 3 | Click Clear Recent History. |
| 4 | Change the Time range to clear menu to Everything. |
| 5 | Make sure that only Cookies and Cache are selected. |
| 7 | Close Firefox completely and restart before trying Kijiji Autos again. |
For more information, click here.
Safari
| 1 | Click on the Safari menu in the top left corner of your screen. |
| 2 | Select Preferences, then Privacy. |
| 3 | Click on Manage Website Data. |
| 4 | Find Kijiji.ca in your list and select it. |
| 7 | Close Safari and restart your browser before trying Kijiji Autos again. |
For more information, click here.
Edge
| 1 | Click on the 3-line menu in the top right corner of the Edge window. |
| 2 | Select History, then Clear All History. |
| 3 | Make sure that only Cookies and Cache are selected. |
| 5 | Close Edge and restart your browser before trying Kijiji Autos again. |
For more information, click here.
Internet Explorer
For step by step instructions, check which version of IE you’re currently using and then follow the instructions for your version here.
Note: Although we don’t recommend it for all occasions, some browser issues can be bypassed by using the private browsing mode. To open a private window, click on your browser’s menu and select New Private Window. In Chrome, it’s called a New Incognito Window. If you’re using Edge, it’s a New InPrivate Window.
