Trading during COVID-19
In order to help ensure the health and safety of our Kijiji Community, it is important to observe and apply protocols outlined by Health Canada when trading with other users of Kijiji. Your well-being remains our top priority. Please seriously consider whether in-person meetings are necessary.
If the transaction you’re making is necessary, please consider the following options:
  • Cashless Payment: Please consider choosing your preferred third party, secure cashless payment method.
  • Shipping: If considering sending/receiving the item via Canada Post or other shipping agents, ensure that the agent you’re using is reputable; it’s recommended that if using a shipping agent, that a tracking number is used and additional precautions are taken when sending/receiving items; particularly items of a high value. Increased care should be taken with high value items to ensure both sides are comfortable sending or receiving the item through a postal or shipping service. Please note, Kijiji itself does not offer postal or shipping services; it is organized between buyer and seller (agreement should be mutual, and we recommend confirming all details such as service provider, cost, packaging, pick up location and delivery address). Kijiji will not be held responsible for items not received or for any items that do not meet the buyer’s expectations (including where they are not as described).
  • Curbside pickup / Drop-off / Delivery: This can be a great alternative to shipping and allows both buyer and seller to inspect the item and make an exchange, all while observing social-distancing protocols.
Other things to consider:
  • Remote Inspections / Video Chat(s) / Virtual Tour(s) (Long Terms Rentals): Remote inspections via your preferred video conferencing call service, enables Community Members to discuss the transaction, while observing social-distancing protocols; Community Members can also send additional images, to show features/condition.
  • Online Applications in Long Term Rentals: Online applications for rental agreements enable the landlord and applicant to interact while observing social-distancing protocols. Be careful of applications that request information such as Age, Occupation, Income, Gender and more sensitive information such as bank or SIN card numbers. These can often be attempts to steal information. Please note that Kijiji does not facilitate online applications and we are not involved in any agreements made between the landlord and applicant.
  • Clean / Disinfect Items: We recommend cleaning items before and after a transaction as per the Health Canada page on Coronavirus (COVID-19) prevention. Please visit Health Canada to learn more about precautions to take at this time.

Searching should be easy and fun! Enter a few keywords, your location, and BAM! Find what you want. Alas, it’s not always that simple. So, how can you improve your searches?

Choosing Your Search Filters

Search bars work by using filters to remove any ads that don’t fit those requirements. If you don’t add very many filters, you can end up with items you don’t want in your results. It’s better to do a few different searches with too few results than to scroll through pages and pages of things that you don’t want. Remember, you can always remove some filters later if you don’t find what you’re looking for.
There are 3 types of filters in the search bar:

  • Location
  • Category
  • Keywords

Let’s go over each of them in greater detail.


This is the first section of the search bar that you should set. You can choose to search within your city, region, or even your entire province. Whichever you choose, remember that you may have to travel that far to meet the seller.

Note: After hitting the search button, use the Distance From slider on the left side of the page to search within the range you’re willing to travel. Whether you just want to look in the next town over or go on a mighty trek across the province to find that perfect antique table, we want to help!


This is the most overlooked part of an efficient search. If you are using a keyword that could mean a few different things, then the category selection is essential.

Example: Let’s say that you’re searching for a new Ford Mustang. If you only use keywords, you could end up sorting through ads for toys, books, or rideshares. You may even find the 4-legged variety with an owner who just so happens to mention his Ford pickup truck in the ad. Adding the Cars & Vehicles category to your filters will remove all these ads.

But wait! There’s more! After choosing Cars & Vehicles, you’re starting to see a lot more Ford Mustangs. Awesome! But there are also dozens of ads for tires. This is where choosing
a subcategory comes in.


After choosing a main category and hitting the search button, you’ll see subcategory options along the left side of the page. The numbers next to these secondary options show how many of your results belong to that subcategory. Choose the subcategory that best fits what you’re looking for and click on it to narrow results to only those ads.


The keyword search is the part of the search bar that you can type in. This filter works by showing only ads that contain those words. If you are receiving a lot of irrelevant ads and have already chosen a category, try adding more words related to what you’re seeking. If the words you enter are specific to only one type of item, that’s even better.

Example: While searching through ads for Ford Mustangs, you’ve realized that you simply cannot make it through another winter without heated seats. No problem! Adding the word “heated” into your keywords and hitting the search button again will take care of that.

Note: The most important thing to remember about keywords is that ads are created by individuals, not professionals. Not everyone phrases everything the same way, or even includes all the words related to their item. If you’re not finding what you’re looking for, try changing your keywords around. Rephrase, try different combinations, and soon enough you’ll find the treasure at the end of your Kijiji rainbow!


Are you finding the right type of items, but need to narrow it down further? Finding lots of Ford Mustangs with heated seats, but absolutely need it in red? Or under 10,000? Read more on how to manage your search results here.