Kijiji Equality in Housing Policy
Kijiji is committed to promoting equal housing opportunities and expects all users to comply with human rights legislation in Canada’s provinces and territories, as well as any applicable local regulations. These laws prohibit discrimination in housing or tenancy agreements based on the following protected grounds:
- Gender, gender identity, or gender expression, including pregnancy
- Age
- Race, colour, ethnicity, or Indigenous/Aboriginal status
- Ancestry, nationality, or place of origin
- Religion, creed, or religious belief
- Physical or mental disability, or reliance on assistive devices
- Marital or familial status
- Sexual orientation
- Lawful source of income, including public assistance
- Social condition or socioeconomic status
- Political beliefs, convictions, or associations
- Citizenship
- Language
- Physical appearance, disfigurement, or perceived susceptibility to illness
- Criminal charges or criminal record
- Association with individuals or groups with any of the above characteristics
Note: The prohibited grounds of discrimination may vary between provinces and territories, so users should familiarize themselves with the human rights legislation in their location.
1. Responsibilities of Property Owners and Managers
As a property owner or manager, you must not discriminate when renting, selling, or managing residential properties. This includes:
- Ensuring that anyone acting on your behalf (e.g., rental agents) also does not discriminate.
- Refusing to comply with requests that would result in discriminatory treatment of a prospective tenant or buyer.
- Avoiding discriminatory terms or conditions in leases, rental agreements, or property sales.
- Ensuring that all advertising is inclusive and does not suggest that housing is available only to people of a particular gender, age, race, colour, religion, sexual orientation, disability, familial status, national origin, or any other protected characteristic.
2. Rights of Renters and Buyers
As someone seeking housing, you have the right to:
- Expect housing availability without discrimination.
- Receive equal professional service in all housing interactions.
- Consider a broad range of housing options without geographical or community-based limitations.
- Access housing without price or financing discrimination.
- Receive reasonable accommodations for disabilities in rules, practices, or procedures.
- Be free from harassment, intimidation, or retaliation for exercising your rights.
3. Provincial and Territorial Considerations
- Human rights legislation differs across provinces and territories, so the specific prohibited grounds of discrimination may vary.
- Users should ensure they understand the rules applicable in their location.
- If you encounter a listing that appears discriminatory or violates this policy, you should flag the ad on Kijiji.
Kijiji reserves the right to remove any listing that:
- Violates this policy
- Violates applicable laws or regulations
- Creates a problematic experience for users
- Infringes on the rights of any individual or group
4. Enforcement
Kijiji enforces this policy by:
- Reviewing flagged ads promptly
- Removing listings that violate the Equality in Housing Policy or applicable laws
- Taking action against repeat offenders to maintain a safe, fair, and inclusive marketplace
