Trading during COVID-19
In order to help ensure the health and safety of our Kijiji Community, it is important to observe and apply protocols outlined by Health Canada when trading with other users of Kijiji. Your well-being remains our top priority. Please seriously consider whether in-person meetings are necessary.
If the transaction you’re making is necessary, please consider the following options:
Other things to consider:
- Cashless Payment: Please consider choosing your preferred third party, secure cashless payment method; You’re also able to link your PayPal and Kijiji accounts directly when transacting with others if you wish.
- Shipping: If considering sending/receiving the item via Canada Post or other shipping agents, ensure that the agent you’re using is reputable; it’s recommended that if using a shipping agent, that a tracking number is used and additional precautions are taken when sending/receiving items; particularly items of a high value. Increased care should be taken with high value items to ensure both sides are comfortable sending or receiving the item through a postal or shipping service. Please note, Kijiji itself does not offer postal or shipping services; it is organized between buyer and seller (agreement should be mutual, and we recommend confirming all details such as service provider, cost, packaging, pick up location and delivery address). Kijiji will not be held responsible for items not received or for any items that do not meet the buyer’s expectations (including where they are not as described).
- Curbside pickup / Drop-off / Delivery: This can be a great alternative to shipping and allows both buyer and seller to inspect the item and make an exchange, all while observing social-distancing protocols.
- Remote Inspections / Video Chat(s) / Virtual Tour(s) (Long Terms Rentals): Remote inspections via your preferred video conferencing call service, enables Community Members to discuss the transaction, while observing social-distancing protocols; Community Members can also send additional images, to show features/condition.
- Online Applications in Long Term Rentals: Online applications for rental agreements enable the landlord and applicant to interact while observing social-distancing protocols. Be careful of applications that request information such as Age, Occupation, Income, Gender and more sensitive information such as bank or SIN card numbers. These can often be attempts to steal information. Please note that Kijiji does not facilitate online applications and we are not involved in any agreements made between the landlord and applicant.
- Clean / Disinfect Items: We recommend cleaning items before and after a transaction as per the Health Canada page on Coronavirus (COVID-19) prevention. Please visit Health Canada to learn more about precautions to take at this time.
All ads posted in the Kijiji pets section must comply with the Kijiji Pets Policy and the Pets Code of Practices set out below.
As an advertiser, you must comply with all federal, provincial and municipal legislation related to animal protection. Check the relevant government sites for clarification. Any ads found to be breaching applicable laws or by-laws, and reported to us for breaching these laws, will be subject to removal from Kijiji immediately.
If you are someone searching for a new home for your pet on Kijiji, you can make the most responsible placement by following the guidelines below:
- Check the references of anyone with whom you are placing an animal. Ask them to provide proof of residence and income.
- Visit the prospective new home in order to get a feel for the environment in which your pet will be living. Explain that the pet is part of your family and that you want to make sure he or she will be cared for. Screen potential homes carefully.
- Don't be fooled. If anyone refuses to allow you to visit their home, do not place your pet with them. Individuals known as "bunchers" routinely answer "free-to-good-home" ads, posing as people who want family pets when, in actual fact, they sell pets to animal dealers. Dogfighters have also been known to obtain domestic animals for baiting through "free-to-good-home" ads. These people are "professionals" who may even bring children or their mothers with them when picking up pets.
- Always be mindful of your own safety when you go to interview potential adopters or if you allow a prospective adopter to enter your home.
- Carefully consider all the elements of the new home: Will your pet get along with small children? Is the family planning to keep the dog chained outside as a watch dog? This sort of treatment is neglectful and inhumane; dogs are social, companion animals that need to be part of a home. Will the cat be kept only as a mouse catcher? Does the family have a veterinary reference? Do not be shy about asking questions. Your pet's life and happiness may depend on it.
- Ask for a valid form of identification (preferably a driver's license). Record the number for your records and require the new owner to sign a contract stating the requirements of adoption upon which both parties agree. As part of the contract, require the new owner to contact you if he or she decides at some point that they must give up the pet.
- Have your pet neutered or spayed before he or she goes to the new home. This will make the animal more adoptable and help stop irresponsible breeding.
If you are searching for a pet on Kijiji, either via responding to posted ads or by posting your own wanting to adopt/buy ad on the site, here are some tips and guidelines:
- Visit the pet seller's home or business and see how they raise and care for their animals. If the seller is a breeder and will not make the parents of a puppy or kitten animal available for inspection, there may be a problem. For instance, many unethical sellers buy animals from puppy mills and similar sources but pass them off as home-raised. If you're buying, or responding to a "free to good home" offer from an individual who is not a breeder, ask for as much information as possible about the animal's history in terms of source, health records, and behaviour information.
- Get references, including other customers, and the seller's veterinarian. Check them out and be vigilant to ensure that the pet is in good health.
- Get all health guarantees and other promises in writing.
- Adopt/buy from sellers who live in your area. Long distances between buyers and sellers make it less likely that your complaints will be addressed. And transporting animals by air may put the animal's health at risk.
- Avoid sellers located outside your local Kijiji city or area. Never send money outside of Canada no matter where the seller says the animal is located.