Requirements for Financial and Loan Services on Kijiji

If you are posting an ad offering loans, credit, or financing services on Kijiji, your listing must meet certain transparency and disclosure standards. These requirements ensure trust, protect users, and maintain compliance with applicable consumer protection laws.


1. Required Company Information

Every ad for a financial service must clearly include the following details:

  • Business name (as registered)
  • Mailing address (physical or head office location)
  • Contact phone number (for customer inquiries)
  • Website URL (if applicable or available)

Ads missing this information may be removed, as users must be able to identify and verify the company offering financial services.


2. Better Business Bureau (BBB) Accreditation

Indicate whether your business is accredited by the Better Business Bureau (BBB):

  • Yes / No

If accredited, you may include a link to your BBB profile page. However, false or misleading claims of accreditation are strictly prohibited.


3. Required Service Information

In addition to company details, your ad should provide clear and detailed information about the financial services you offer. Transparency helps build trust with potential customers and ensures compliance with advertising standards.

Key elements to include:

  • Loan Features – Type of loan (e.g., personal, auto, small business), available amounts, and eligibility criteria.
  • Service Features – What makes your service unique (e.g., fast approval, no collateral required, flexible payment options).
  • Loan Application Details – Outline the process for applying, any documentation required, and estimated response times.
  • Repayment Terms – Clearly state interest rates, repayment schedules, and any applicable fees or penalties.

Ads must never make misleading claims about guaranteed approvals, “no credit checks,” or “instant cash,” unless these statements are factually accurate and legally compliant.


4. Compliance and Safety Standards

Kijiji enforces strict rules around financial service advertising to ensure user safety and prevent fraudulent or predatory lending practices.

By posting a financial services ad, you agree to:

  • Operate only within the legal and regulatory framework applicable in your province or territory.
  • Provide accurate, up-to-date, and truthful information in your ad.
  • Avoid misleading or exaggerated claims regarding loan approval or outcomes.

Ads found to be deceptive, incomplete, or violating financial advertising standards will be removed, and the account may face suspension.


5. Why These Rules Exist

These requirements exist to protect the Kijiji user community from unscrupulous or unverified lenders and ensure a transparent, trustworthy marketplace for financial services.

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