Payment Errors

If you receive an error message such as "Your payment can't be processed at this time" when trying to make a purchase on the site, please ensure that:

  • Your credit card information is entered correctly, including the CCV (the 3 digit number on the back)
  • You are using a credit card issued by a recognized banking institution
  • Your credit card billing address is entered correctly
  • You are not over your credit limit
  • Your card has not expired
  • You are not using a prepaid credit card

If you are physically located outside of the country, you may encounter difficulties making a payment.

If none of these factors apply, please attempt the transaction again to see if the issue persists