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Why can't I find my listing?Where is my ad? If you’re having trouble finding your ad, read this article to learn more about why ....
I Can't See My Ad in the Top Ads SectionIf you’re having trouble finding your ad in the Top Ad section, we’d like to show you how. With the....
I Can't See My Ad in the Homepage GalleryPlacing your ad in the Homepage Gallery is a great way to feature your ad. Here are some helpful tip....
Why Can't I Post?If you encounter an error message when attempting to post an ad, it can be caused by a number of rea....
How to Post an AdLearn how to create and post ads with these easy-to-follow instructions.
I Posted My Ad IncorrectlyPosting an ad in the incorrect location or category may result in the inability to find it on the si....
What To Do When You Can’t Properly Check an Item for DefectsRecommendations for checking your purchased items for defects and making sure you're buying items in....
Is Kijiji Down Right Now?Find out whether Kijiji is down right now and what you should do if the app or site is not working f....
The Kijiji App!A brief introduction into the Kijiji App and some frequently asked questions
Avoiding SMS / Text ScamsBe aware of what to look for when replying to SMS/texts. These tips will help guard against fraudste....
The Ultimate Guide to Spotting a Scam OnlineSome tips and hints on how to spot a scam
Prohibited ContentFor the safety of our community, there are items that aren’t permitted on Kijiji. See the comprehen....
What is Flagging? Why Bother Reporting Ads?How community members help to keep Kijiji clean from spam, fraud, scams, and illegal postings
Posting Duplicate AdsPosting more than one ad offering the same item or service is not permitted. See why you should pos....
How Long Are Ads Active?Find helpful information about the lifespan of your ad, depending on which category you choose, as w....
Cost of Promoting AdsDetermining the price of any of our features is a snap. Follow these simple instructions and make yo....
Benefits of Promoting AdsPut more eyes on your ad! For maximum visibility on Kijiji, have a look at the different features th....
How to Promote My AdWant more eyes on your ad? By following these easy steps, you’ll be on your way to making your ad m....
Ad Reply Code of ConductWhen replying to Kijiji ads, please behave appropriately and respect our ad reply code of conduct. ....
Top Ad FeatureIncrease your ad’s visibility by placing your ad not only in the regular listings, but also in the T....
Unable to Access Ad From Email LinksIf you're not able to access your ads or account when clicking on a link sent to your email address,....
How Do I Report an Ad?We want you to have a positive experience using Kijiji. So, if you come across a scam, spam or othe....
My Ad was Deleted - Will My Fees Be Refunded?If your ad was deleted by Kijiji, but you paid fees when posting it, you may have questions about wh....
How to Post an Effective AdIt’s easy to post an online ad quickly, but to maximize your effort, we’ve provided many suggestions....
Received Email About an Ad I Didn't PostLearn what to do if you unexpectedly receive an email from Kijiji confirming that you just posted an....
Viewing ProfilesIntroducing a more evolved Kijiji profile! Learn how to create, view and use profiles to build trust....
Reply RateKijiji is introducing a new section to seller’s profiles.
User Review PoliciesLearn more about our policies when you rate and review users.
User ReviewsLearn how to rate and review a seller and how to check your own reviews.
Deleting your Kijiji AccountInstructions on how to delete your Kijiji account
Response TimeFor buyers and sellers alike, it’s always handy to know when to expect a reply, especially when you’....
Homepage Gallery FeatureWhen you choose to feature your ad in the Homepage Gallery, it will be visible to thousands of peopl....
Avoiding Vehicle ScamsBe aware of what to look for when searching for a vehicle on Kijiji. With the right information, yo....
Payment EstimatorInformation on the payment estimator tool available in the Cars and Vehicles category on the Kijiji ....
Why Does Kijiji Have a Pets Category?In collaboration with reputable Animal Welfare organizations, Kijiji offers a Pets category in order....
Dealer Trade-In ReportYou're looking for a new vehicle, but you've got one to sell. Obtain a free trade-in value estimate....
Kijiji Canada LtdOur services are now provided by Kijiji Canada Ltd. See what's new!
Sending & Receiving MessagesLearn how to send, receive, and delete messages on Kijiji. You can also learn about message expiry a....
Adding VideosDid you know that ads with videos get more views? Get that camera rolling! Here’s how to include a ....
Pet Posting PoliciesPlease respect the following rules when posting a pet ad on Kijiji.
Vacation RentalsIf you have a vacation property to rent out, we can help you save time and money so you can find you....
How do I fix the location for my listing?If you posted your address in your ad but it appears incorrectly on the site, this article will teac....
Pets Code of ConductTo ensure you don’t run into any snags with your ads posted in the Pets category, follow these rules....
Avoiding Pet ScamsBe aware of what to look for when replying to a Pets ad. With the right information at your fingert....
Unsubscribe From EmailsLearn two different ways to unsubscribe from Kijiji emails.
Sorting Search ResultsInformation on how to sort and filter your search in a number of different ways to find the item you....
Why Sell Vehicles on Kijiji?Learn how buyers and sellers alike can benefit from using the Kijiji Cars & Vehicles category.
How Do I Register?Registration is required to post an ad on Kijiji and having a registered account comes with a lot of....
Adding ImagesDid you know that ads with pictures get more views? Get snapping! Here’s how to include them in yo....
Creating Search AlertsGet notified when new ads are posted - learn how to set up and delete alerts and saved searches.
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