Help Desk

 Avoiding Reply Scams

 
Have you received a suspicious reply to an ad you’ve posted on Kijiji? Or perhaps you’ve received an odd response after replying to an ad? Here are some tips to keep you safe when communicating with users;
 
When receiving replies regarding your ad, be suspicious of communication that does not make specific reference to what your ad is about, such as:
 
  • Is there anything to add or does the ad say it all?
  • "I’m ready to pick up this item, can you give me your price and is the condition as listed?"
Replies like this are generally sent out en mass by fraudsters hoping to get as many responses as possible. If you do receive any such replies, please contact Kijiji so we can remove their access to our site and keep them from trying this on others. 
  
Remember, emails from the domain @rts.kijiji.ca are safe! Click here for more information about our new Masked Email Addresses.

Typically, fraudsters will attempt to organize a transaction that is not face-to-face. The following are a few examples of the most common replies you might receive: 
 
The best rule of thumb while using Kijiji is to meet up with the person you are communicating with the good old fashioned way: face-to-face!