Service Alert: Kijiji is Experiencing Technical Difficulties
Service Alert: Kijiji is Experiencing Technical Difficulties

 Avoiding Vacation Rental Scams

Trading during COVID-19
In order to help ensure the health and safety of our Kijiji Community, it is important to observe and apply protocols outlined by Health Canada when trading on Kijiji. Your well-being remains our top priority. Please seriously consider whether in-person meetings are necessary.
If the transaction you’re making is necessary, please consider the following options:
  • Cashless Payment: Please consider choosing your preferred, secure cashless payment method when transacting. You’re also able to link your PayPal account directly when transacting on Kijiji if you wish.
  • Shipping: If considering sending/receiving the item via Canada Post or other shipping agents, ensure that the agent you’re using is reputable; it’s recommended that if using a shipping agent that a tracking number is used when sending/receiving items.
  • Curbside pickup / Drop-off / Delivery: This can be a great alternative to shipping and allows both buyer and seller to make an exchange, while observing social-distancing protocols.

Other things to consider:
  • Remote Inspections: Remote inspections via your preferred video conferencing call service, enables both buyer and seller to discuss the transaction and view the item in question while observing social-distancing protocols. Community Members can also send additional images of items to show its condition.
  • Clean / Disinfect Items: We recommend cleaning items before and after a transaction as per the Health Canada page on Coronavirus (COVID-19) prevention. Please visit Health Canada to learn more about precautions to take at this time.

Searching for a Vacation Rental can be quite exciting given the vast options offered on Kijiji. That being said, we do have some suggestions in order to stay safe while searching this category;
 
If it looks too good to be true - it probably is.
 
  • Look up the reasonable price range for this type of property in the same area. If the price is too good to be true, be extra cautious.
 
Do your homework.
 
  • Ask the user to provide you with ownership documents. The name provided on the lease should match the name on public property records.
  • Look up the property address and conduct a ‘Street View’ to ensure that the property exists and appears the same as in the images.
 
It’s in the details.
 
  • Ask for additional images. The true owner of this property will be able to provide you with images that are not necessarily included in the ad. Alternatively, ask the owner to contact you via video-conferencing (using Skype, Facetime, etc). This way you will be able to view the property and verify ownership.
  • Fraudulent users often prefer to use cash-transfers such as Money Gram or Western Union. We recommend that you use VISA, Master Card or American Express as they will help recover any payments in the case of loss. 

If you do choose to go with one of these cash-transfer sites, we highly recommend that you consider these additional tips:
    • Western Union will not send an invoice via email. Do not send funds or click any link from a supposed Western Union invoice.
    • If you receive an invoice, please contact the institution and ask if an invoice has been sent to your account. They will then be able to validate any transaction.