You may notice that some emails from Kijiji show a sender address that looks like a random string of numbers and letters (for example: 32j19va6og5v0@rts.kijiji.ca). Don’t worry—we did this on purpose!
To protect your privacy and safeguard your email from spam, phishing attempts, or fraudulent replies, we hide the sender’s real email address. You can reply to these emails just as you normally would—Kijiji takes care of forwarding your message to the right recipient.
When a Kijiji message is sent, we replace the sender’s personal email address with a unique, anonymous address. You don’t need to memorize this address—it’s automatically handled by our system.
When replying to certain types of listings, such as Business/Dealer listings or listings in the Jobs category, your full email address will appear. This allows the recipient to confirm the identity of the replier and start correspondence with confidence.
Be careful when banning a sender from your personal email account. Blocking an email like 32j19va6og5v0@rts.kijiji.ca may accidentally block the entire domain rts.kijiji.ca, which could prevent you from receiving legitimate Kijiji messages. If you need to block a specific sender, always check your email client’s settings to block only that specific address—not the domain.
