Avoiding Ticket Scams

Trading during COVID-19
 
In order to help ensure the health and safety of our Kijiji Community, it is important to observe and apply protocols outlined by Health Canada when trading with other users of Kijiji. Your well-being remains our top priority. Please seriously consider whether in-person meetings are necessary.
 
If the transaction you’re making is necessary, please consider the following options:
 
  • Cashless Payment: Please consider choosing your preferred third party, secure cashless payment method; You’re also able to link your PayPal and Kijiji accounts directly when transacting with others if you wish.
  • Shipping: If considering sending/receiving the item via Canada Post or other shipping agents, ensure that the agent you’re using is reputable; it’s recommended that if using a shipping agent, that a tracking number is used and additional precautions are taken when sending/receiving items; particularly items of a high value. Increased care should be taken with high value items to ensure both sides are comfortable sending or receiving the item through a postal or shipping service. Please note, Kijiji itself does not offer postal or shipping services; it is organized between buyer and seller (agreement should be mutual, and we recommend confirming all details such as service provider, cost, packaging, pick up location and delivery address). Kijiji will not be held responsible for items not received or for any items that do not meet the buyer’s expectations (including where they are not as described).
  • Curbside pickup / Drop-off / Delivery: This can be a great alternative to shipping and allows both buyer and seller to inspect the item and make an exchange, all while observing social-distancing protocols.
Other things to consider:
 
  • Remote Inspections / Video Chat(s) / Virtual Tour(s) (Long Terms Rentals): Remote inspections via your preferred video conferencing call service, enables Community Members to discuss the transaction, while observing social-distancing protocols; Community Members can also send additional images, to show features/condition.
  • Online Applications in Long Term Rentals: Online applications for rental agreements enable the landlord and applicant to interact while observing social-distancing protocols. Be careful of applications that request information such as Age, Occupation, Income, Gender and more sensitive information such as bank or SIN card numbers. These can often be attempts to steal information. Please note that Kijiji does not facilitate online applications and we are not involved in any agreements made between the landlord and applicant.
  • Clean / Disinfect Items: We recommend cleaning items before and after a transaction as per the Health Canada page on Coronavirus (COVID-19) prevention. Please visit Health Canada to learn more about precautions to take at this time.
 
Over the years, a few key factors changed within the Tickets category, that presented new challenges to both buyers and sellers. Due to this, the decision was made to close the Tickets category. As of July 29th, 2019, no new ads were able to be posted in Tickets. As of September 29th, remaining ads in the category expired, marking the official closure.

Most tickets are no longer allowed on Kijiji. If you’re selling tickets to large events, we suggest using Kijiji’s partner, StubHub. StubHub offers buyer protection via the “FanProtect” guarantee, which allows for refunds or replacement, should an issue arise; for further information, click here.
 
Kijiji can be a great resource both for acquiring tickets to sold-out shows and as an aid to those who are no longer able to attend an event. Unfortunately, ticket scams are some of the easiest to fall victim to. Because a ticket is just a piece of paper to be used at a later time, people take greater risks and liberties when purchasing them.

Here are a few tips to keep you from a big disappointment come event day:
 
  • The number one rule to remember is to always transact in person. In fact, we recommend meeting the seller at a place where you can actually have the tickets verified and authenticated, like the venue itself. The majority of scams in this section happen when transactions occur using online money transfers like Western Union or MoneyGram. Fraudsters will ask that potential buyers send a deposit, or the full amount, before they send the tickets. They typically disappear once the money has been received. 
 
If it looks too good to be true - it probably is. 
 
  • Research the prices for similar tickets offered at the event prior to replying to an ad - is the price out of line in comparison?
 
Do your homework.
 
  • Try to meet the seller at a place where you can have the tickets verified, like the venue itself. You will want to call ahead to ensure that they are both willing and able to check that particular event for you, as they are not always able to do this ahead of the event. 
 
It’s in the details.
 
  • Be careful of transactions that seem to be happening too fast and make you feel uncomfortable. While certain situations may require a quick sale, these should only be done in person and with hard tickets. Scammers like to put unnecessary pressure on people so they make poor decisions. Chances are that if you are being rushed into something, it isn’t going to end well. 
 
A few extra notes worth considering: 
 
  • Be very wary of E-tickets. Scammers have been known to abuse the fact that e-tickets can be easily reproduced and will print off as many copies of a certain ticket as possible. All of these tickets will work perfectly when entering the event, but only the first one scanned will be valid - while the rest will be denied entry. 
  • Box Office tickets also offer a potential hazard, as the scammers may not change the name that the Pre-Order tickets are under at the box office, once again denying you entry. 
Because of this, Kijiji does not recommend purchasing e-Tickets or box office tickets of any kind from users.